The above poster is available for downloading - press the link below:

Often people get 'stuck' when undertaking a new task, or one that can be delayed at the expense of other more urgent tasks.

So how do you monitor progress to support the Process Owner to successfully develop the procedure in a timely manner?

The above poster is available for downloading - press the link below:

Action: Reflect on the above material, and ponder the following questions:

1. After you delegate a project/task do you monitor and support at the appropriate frequency leave the colleague for too long?
2. When you check on progress of a delegated project/task and find that your colleague is struggling, is your inclination to take back the task or to encourage them to continue and provide the appropriate coaching?
3. What can you do to improve your skills in monitoring projects/tasks that have been delegated?