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To comprehensively systematise a business, Engine Room advocates that there is four phases - design, build, implement & improve.

To provide an overview of these phases, a construction analogy is used.

The fourth and final phase is Improving Systems.

How might you act as a 'Change Agent' for the continuous improvement of systems in your business?

The above poster is available for downloading - press the link below:

Action: Reflect on the above material, and ponder the following questions:

1. What amount of systems improvement is currently occurring within your business?
2. What systems within your business are in greatest need of improving?
3. What can you do to improve a system in your department/business over the next 3 months?