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The Holey Bucket activity 'shines a light' on some key principles pertaining to systems blockages.

To amplify the importance of these key principles, what better than a real life case study?

Does the case study remind you in any way of your business?

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Action: Reflect on the above material, and ponder the following questions:

1. What do you consider are the top 3 systems slippages in your business or department?
2. What approximate return on investment is possible from stopping these systems slippages?
3. What initiatives can you undertake over the next 3 months to stop these slippages occurring?