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Writing procedures to document the 'agreed best way' is key to systematising the business.

But are there some principles to follow when documenting procedures?

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Action: Reflect on the above material, and ponder the following questions:

1. If you have procedures within your business - were the five principles applied when they were written?
2. Of the procedures within your business, what refinements could they benefit from?
3. What new procedure can you now write applying the five principles covered in the video?