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Systems Module 1
0. Introduction
Welcome
1. Business Systems
What is a Business System? (8:01)
Systems Thinking - Terms and Definitions (3:50)
2. Process Improvement
What is Process Improvement? (7:45)
Process Improvement - Terms and Definitions (5:20)
3. Common Business State
Common Business State - Systems Development (4:01)
Common Business State - Process Improvement (4:13)
4. Importance of Systems and Improvement
Importance | Why Develop and Improve Systems? (6:30)
Discussion with a Business Owner (3:15)
5. Ideal Business State
Ideal Business State - Systems Development (4:00)
Ideal Business State - Process Improvement (3:22)
6. Typical Business Journey
Systematising - The Business Journey (7:00)
Systems Paradigm - Cost versus Investment (6:30)
What is Your Business Position? (5:15)
7. Barriers and Solutions
What are the Barriers? (7:15)
What are the Solutions? (Part 1) (6:16)
What are the Solutions? (Part 2) (7:00)
8. Finance
40:20:20 Ratio (7:22)
Case Study (7:32)
9. Wrap-up
Reflection (3:55)
What Next? (2:31)
Feedback Survey
Reflection
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9a. Reflection 1.jpg
9. Reflection.pdf
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9a. Reflection 2.jpg
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