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What is Process Improvement?

Many businesses may have invested in developing systems, but if there systems remain static and don't improve, then the business systems are at risk of becoming inefficient or antiquated.

So how do we keep the systems efficient and effective?

The above poster is available for downloading - press the link below:

Action: Reflect on the above material, and ponder the following questions:

1. Are you naturally drawn to undertake process improvement?
2. Are others in your team/business drawn to undertake process improvement?
3. What process within your area of responsibility is in greatest need of improvement?